Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center included in our Web Site Control Panel. It features an exhaustive database with regularly asked questions and in–depth how–to articles prepared by our skillful client support team.

  • Top quality support service
  • Instructional Video Clips

  • If you want to see how an action is achieved or how an issue is remedied, rather than just reading about it, have a look at our selection of how–to video tutorials. They cover a variety of different topics and will help you quickly understand how to work with the Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 help desk service with a sixty–minute response guarantee. A team of practiced techs will be at your disposal to attend to all the enquiries that you might have. During non–busy periods, a reply will be offered within just 20 minutes.