A 99.9% Server Uptime
We’ve set up our cloud hosting system using stable hardware and strongly modified software. Our system administrators have installed a modified version of Security–Enhanced Linux on all our machines in order to ensure maximum safety and dependability. We have installed a number of DoS protection mechanisms together with highly effective firewalls to make sure our internal network is impregnable and secure.
All our cloud hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
If you would like to offer a first–class hosting service, you can barely depend on the default network configuration in a datacenter. We’ve built our own custom internal network in an effort to ensure an ultra–fast connection speed with the outside world.
And because of this, no matter which datacenters you opt for: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our services, or if you find them insufficient, or if you decide that you must have a VPS servers instead of a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will retain complete control of your domain names even if you cancel your hosting account with us.
24/7 Technical Support
We’ve conscientiously handpicked each single member of our 24x7 support staff to ensure that we can offer you the best possible tech support that you can possibly get. Each of our support engineers has several years of experience working with hosting accounts behind his back, so they know what they are doing. And they’re available 24/7 – you’ll be able to touch base with them whenever you want and they’ll reply to you as soon as possible.
Their average response time is less than twenty minutes, whereas with other hosting companies you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to within an hour.