Phone Support in Cloud Hosting
We believe that the option to talk to a live consultant is rather important, for that reason we have three support lines all around the world (Australia, USA and UK) and you can contact us over the phone for fourteen hours a day. In case you consider getting one of our cloud hosting, for instance, you are able to phone us and find out more about our services before placing your order so as to ensure that we do match all the system requirements for your websites. After the order, you will be able to get in touch with us about all of the sales and / or billing issues you may experience, or receive any type of general or basic technical info that you need. We've aimed to find the optimal balance between telephone and ticket support, so for solely technical matters you will have to use the ticketing system, which will make it easier to keep track of the communication as well as any new developments in the resolution of an issue.