A live chat is one of the many ways of communication provided by some website hosting companies as a part of their support services. Depending on the company, the chat is used for billing, pre-sales and/or technical assistance. This method of contact is quicker as compared to a support ticket and it'll make it much more unlikely to misunderstand or misspell something compared to a telephone call with an agent. In addition, when the problem that you experience needs some time to be reviewed and resolved, you are able to do something else meanwhile instead of just waiting, as you would have to do when you call. You can also employ a live chat assistance service without spending a dime as long as you have web accessibility even when your website hosting provider is located in a different country and they don't have a local phone number you can call.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all of the cloud hosting that we offer and we are able to help you with almost everything in real time. If you don't have an account with our company yet, we're able to provide you with more info about the plans to help you to get the most suitable package. If you are an existing customer, we will be able to assist you with any billing or general issue along with with multiple common tech issues, for instance an e-mail address installation in a desktop e-mail client. In case you are unable to call us for some reason or you're in some country where we do not have a local telephone number, our live chat is the best choice to get in touch with us. Of course, some situations need longer time to investigate and test, therefore you will have to open a ticket to our technicians, still, we will save your time and assist you with a number of problems on the chat.