Many people who start using their very first hosting account, or change companies, often have inquiries with regards to how given procedures are completed or have troubles setting up different things like emails, site settings, and so on. This is why, a lot of web hosting companies have prepared documentation with the most frequently asked questions and problems in order to help their clients receive information quickly and easily. Consequently, the technical support staff members can spend more time on real issues that particular clients may be facing, as the solution for the smaller things will be available on the Internet and clients will be able to easily resolve them without getting in touch with the support staff. Having exhaustive documentation is pretty important, particularly for new customers with no practical experience at all, since the hosting service involves multiple functions and many individuals can get confused about what action to take. A good knowledge base can both help you do the operations that you want and learn how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you’ve purchased your first cloud hosting account through our company or have migrated your site over to us, you’ll get used to our platform and our in-house developed Hepsia hosting Control Panel in no time due to the fact that we have prepared a detailed knowledge base where you can find all the info that you may ever need – both general info with regards to the web hosting service as a whole and more specific info about the separate functions that you can use and the problems that you might come across. The articles themselves are located in two places. The complete article collection is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different features in each and every section of the Control Panel too. You can learn how to do just about everything, from enabling an .htaccess config file to managing a mailing list, and all the articles feature thorough instructions, so you won’t ever become bewildered because of an unclear text. Naturally, if you experience a more specific obstacle and you do not find a solution in our knowledge base, you can touch base with our client support team representatives 24-7-365.